echoSMS

The peer-to-peer, click-to-text app for industry leading speed and carrier deliverability of your survey recruitment, polling location reminders, or donor engagement to mobile phones.

Machine-learning enables our echoSMS service to achieve higher carrier deliverability while reducing the demand on volunteers or agents. All they have to do is click and we manage the rest.

The mobile SMS platform from echo19

The echoSMS platform from echo19, is a part of our peer-to-peer solutions suite. echoSMS provides an efficient, cost-effective way to communicate with constituents for survey research and individualized messaging. Through continuous performance monitoring, we are able to predict and adjust in real time, ensuring industry leading message delivery.

Dynamic Phone Number Management

The echoSMS system analyzes your target list and provisions appropriate area codes and phone number quantities to ensure rapid and uninhibited message delivery. Ongoing monitoring of sending phone number viability ensures the best delivery.

Canned Responses

Create responses for expected SMS replies, and continually add to them, as dictated by your ongoing program. You can also populate drop-in elements of those responses with data from your phone list, for example voting location, district specific data, or individualized survey links.

Blacklists/Automated Do Not Text

Not all replies need a response. Identify specific words or phrases to filter incoming messages that do not require a response, and the system will automatically remove these from the response message queue and add the sender to the project-specific Do Not Text list. Quickly add to the filter list by selecting words and phrases from incoming messages.

Dynamic Content Management

Designed to improve message deliverability, this feature monitors the health of ongoing programs in real time.

Short Links

For programs focused on survey, donor, or volunteer recruitment of individuals the system generates a shortened link code for each record on your phone list. These codes allow for linking individualized content with specific targets, and assist with tracking activity and participation at the person level. We also manage the domains that respond to these link codes.

Inline Survey Platform

echoSMS is an efficient, cost-saving way to recruit survey participants, and while you can recruit people to your survey on any platform, why not make things even easier, and use the survey platform built directly in to echo19? This will also enable you to use survey data gathered through automated and live phone calls, as well as SMS recruitment, all in the same platform.