echo19 services

echo19 operates peer-to-peer SMS and voice dialing, as well as patch-through, survey, and polling tools, and the associated list management, audio recording, scheduling, legal compliance, and administrative infrastructure to empower these tools. Here is a list of some of our featured services.

echoSMS

The fastest, most efficient, and cost effective SMS platform available, using innovative machine learning to drive the highest carrier delivery rates in the market. The echoSMS platform is a peer-to-peer texting application for individualized messages delivery and volunteer, donor, and survey recruitment.

echoDIAL

Streamline your communications with voters with an efficient click-to-dial app for volunteer-to-mobile contact. echoDIAL offers the rapid dialing experience of a predictive dialer, but with our click-to-dial technology, your volunteers can legally dial cell phones directly through the system. We’ve focused on the volunteer user experience, so your volunteers can engage voters with minimal effort and enjoy the process of making calls, securely and efficiently. The echoDIAL platform is customizable and can easily be branded to match your campaign, making integration with your website and current technology tools effortless.

Truth to Power

Prompt your audience to record a message to support a bill, encourage action, or share awareness about an issue. Messages are collected for screening by your client through a simple ‘Approve’ or ‘Deny’ interface. ‘Approved’ messages will be transferred to the destination number at a customizable delivery rate. Now you can know exactly what’s being communicated in your next patch-through program.

Survey Support

Stay informed with IVR and in-thread SMS surveys, or SMS link-to-survey recruitment - for a fraction of the price and in a fraction of the time. The echo19 platform is purpose built for the progressive political research community, with all the tools you need to be able to identify opportunities or vulnerabilities in a cost-effective and timely way.

Automated Broadcast

Get your message out there. Communicate with your audience in minutes with this simple but powerful tool. Our broadcast system features audio recording and editing functions, recording instructions email generation, recording notifications, and custom caller ID and outgoing voicemail messages. You can generate lists using call results, split lists by time zones, suppress numbers, dedupe and combine lists, and schedule lists for different days/times. Additionally you can schedule multi-district press-to-patch programs, conduct dynamic A/B message testing, rate-limit and establish completion thresholds – and much more – at massive scale.

Interactive Surveys

Experience enhanced IVRs with our simple, user-friendly call logic building with skip logic, multi-digit validated responses, and randomized answers. Tailor your survey with call completion thresholds based on disposition or survey response. Manage multiple schedules, with one result data set and the ability to clone calls, creating multiple result data sets. Collect the data you need to inform research and decisions at fractions of the cost of other acquisition mechanisms.

Administrative Tools

While it may sound mundane, we take all the details seriously – and after making almost half a billion dials with zero claims, we’re convinced those efforts matter. Our mobile number, ported land line, and Do Not Call List scrubbing process is robust, accurate, and always up-to-date. We automatically scrub your lists at the time of dialing, so you’re in compliance with federal guidelines and regulations. There are also tools in place to help you manage clients, billing, voicemail, call results, reporting, and all the little details that matter to you.

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